24/7 Support

Support & FAQ

Find answers fast or reach our Tanzanian support team anytime.

Email Support

Technical help and account questions

support@makerehosting.com

Phone Support

Available 24 hours a day

+255 743 443 230

Support Tickets

Track requests in your client area

Open Ticket

Frequently Asked Questions

Everything you need to know about our hosting services.

Web hosting is a service that stores your website files on a server connected to the internet, making your site accessible to visitors worldwide. Makere Hosting provides fast, secure servers with tools to manage your site, email, and domains.

Use our domain search tool to check availability. Select your preferred extension (.com, .co.tz, etc.), add it to your cart, and complete registration through your client portal. Our team can also assist with transfers.

Yes! Our Laravel Pro plan includes PHP 8.x, Composer, SSH access, cron jobs, and Git deployment — everything you need to run modern Laravel applications in production.

All hosting plans include business email accounts on your domain. Create professional addresses like info@yourcompany.co.tz with webmail, IMAP, and spam protection included.

Absolutely. Upgrade your plan anytime from the client portal. Your data migrates seamlessly with minimal downtime, and we prorate billing for the remainder of your billing cycle.

We provide 24/7 technical support via tickets, email at support@makerehosting.com, and phone at +255 743 443 230. Our Tanzanian support team helps with hosting issues, email setup, SSL, backups, and general website questions.

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